Frequently Asked Questions

1. What is Noorwall.pk? Noorwall.pk is a Pakistan-based brand offering premium acrylic wall décor, including Islamic calligraphy wall art, Ayatul Kursi designs, and modern 3D wall mirrors. All our pieces are made with high-quality acrylic and a premium golden mirror finish.

2. Do you offer Cash on Delivery (COD)? Yes! We offer Cash on Delivery all across Pakistan. You only pay when your order reaches your doorstep.

3. How long does delivery take? Delivery usually takes 3 to 5 business days, whether you're in Karachi, Lahore, Islamabad, or anywhere else in Pakistan including Punjab and other provinces. We ship nationwide.

4. Do you deliver outside Karachi (e.g., Punjab, KPK, etc.)? Yes, we deliver all over Pakistan. Delivery time for other cities (Punjab, KPK, Balochistan, etc.) is the same, 3 to 5 business days.

5. What sizes are available? Our wall art comes in different sizes depending on the design — most popular pieces are available in 2x2 ft, with other sizes for select designs mentioned on each product page. If you need a custom size, message us on WhatsApp and we'll guide you.

6. Is installation difficult? Not at all. Our acrylic wall art is lightweight and comes with easy wall-mounting instructions. Most customers install it themselves in a few minutes.

7. Can I return or exchange my order? If your product arrives damaged or defective, please contact us within 24 hours of delivery with a photo/video, and we'll resolve it right away. Please check our Return & Refund Policy page for full details.

8. What payment methods do you accept? We accept Cash on Delivery (COD) across Pakistan. Online/bank transfer options may also be available — ask us on WhatsApp for details.

9. How can I contact Noorwall for order-related questions? You can reach us directly on WhatsApp at 0321-8908170, or email us at noorwalldecoration@gmail.com. We're happy to help with sizing, delivery, or any other questions before you order.

10. Can I order in bulk (for gifting or resale)? Yes, we do offer bulk order options. Message us on WhatsApp at 0321-8908170 with your quantity and requirements, and we'll share the best pricing.